Apr. 16th, 2002 02:08 pm

It Works!

hawkida: (Default)
I have the internet at home again!
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Apr. 16th, 2002 02:08 pm

It Works!

hawkida: (Default)
I have the internet at home again!
Tags:
hawkida: (Default)
My new house rocks.*

NTL don't.

I've come into work for a rest.

*Not literally. Foundations are stable.
hawkida: (Default)
My new house rocks.*

NTL don't.

I've come into work for a rest.

*Not literally. Foundations are stable.
Apr. 10th, 2002 01:28 pm

Bah

hawkida: (Default)
Well I knew NTL would mess me around somehow. I didn't expect them to cancel on me two days before they were due to come out, though! But they did.

A chatty man called Keith Starky called me to tell me all about swep-Ts which are T junctions in the wiring that you can spot around the estates by looking for medallion sized plastic rings. Apparantly my house doesn't have one nearby. So they have to install one. This will hold things up for up to 5 days while "construction" get their act together and make one of these swep-T thingies.

Once it's done NTL will be in touch to arrange an installation date. So I'm going to miss ER this week and my nice new house will be phoneless and broadbandless and generally cut off from the world of entertainment. Well, not really. There's still computer games and the basic TV channels, but it's not the same. And my guess is that when they get in touch with me it will be to arrange an appointment some weeks away. See, this is why I tried to get things arranged early...

Meanwhile I'm waiting for The Call. The one about the mortgage going through and the completion being all, well, completed. It was supposed to happen between midday and 2pm so if there's no word by 2.30 I'm calling my solicitor. I can afford for NTL to mess me around, but if this bit goes wrong I'm in trouble.

So, what's the shortest period I can sign up with BT for, do you reckon?
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hawkida: (Default)
After about fifteen minutes on hold I got through to NTL and booked a date for them to come out and install. Actually, no, after 15 minutes on hold they told me they had routed me through to the London offices because I was calling from London and put me on hold again to talk to people in Peterborough. But the upshot was the same.

They're supposed to be coming on the afternoon of my moving day. I think maybe that was a bad plan. I think I should have told them to come the following Monday - but I didn't want to take an extra day off work and I'm not sure whether my sister will be coming down to stay, yet. The plan is to make orders with various people who deliver things (mostly Argos) and find out when they will be bringing said things - then get my sister to stay for a week or so which means that I can go to work and not use up my holiday days. Natalie is a single mother and doesn't have a job and she's happy to do this. Well, she would be - she gets to watch my cable TV and play on the internet all day while she's there! It will be good to see her again - more so to see Denver who is coming up to a year old, now.

So maybe we'll be organised enough to be into the house and have the TV and video set up for cable to be plugged into by the time the engineer arrives (any time between 12 and 5, apparantly). And maybe we won't. But I can alway re-book it.
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hawkida: (Default)
I would just like to state for the record that NTL are bastards. I've been looking into the cost of getting my new house cabled up and I was investigating the channels I'd actually want. Having narrowed it down to Sky One, E4 and maybe the Sci Fi channel I started looking for details of the cost. And it turns out that I don't get a choice. It's all or nothing with the exception of the premium movie channels.

I had considered going down the ADSL route and getting Sky Digital which is cheaper, I think. Again, no-go. They don't do ADSL in my new area, so NTL it is, then.

So I thought I'd make the "Please charge me lots of money" call now and try to book a date for installation. Only they're shut. No 24 hour sales line. Not even a Sunday sales line. Which means that a bank holiday sales line is kind of unlikely, too.

Still, at least when I'm not renting I won't be bound to a stupid contract that insists I keep a BT phoneline despite having a perfectly good NTL line. That's a minor saving, at least.

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